Effective Date: January 1, 2026
By using the website located at oakleydeckandfence.com (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site. These terms apply to all visitors and users of the Site.
These Terms and Conditions govern use of the Site and, together with any written service agreement you sign with Oakley Deck & Fence, govern the services we provide to you.
Oakley Deck & Fence provides residential deck building, fence installation, pergola installation, and related outdoor living construction services to homeowners in Oakley, CA and surrounding communities. Information on the Site describes these services in general terms. Specific scope, pricing, materials, and timelines for any project are defined in a separate written proposal and contract signed by both parties before work begins.
No content on this Site constitutes a binding service offer. Service engagements begin only upon execution of a signed written contract.
Any estimate we provide - whether verbally, by email, or through the Site - is a preliminary, non-binding approximation based on information available at that time. Estimates may change after an on-site assessment of your property. A formal, fixed-price written proposal will be provided before any contract is signed or work begins.
Price changes after a contract is signed will only occur if you request additional scope or if unforeseen site conditions are discovered during construction that are materially different from what was visible at the time of the estimate. Any such changes will be documented in a written change order signed by both parties before additional work proceeds.
Project start dates are scheduled upon contract execution and deposit receipt. Schedules are subject to change due to permit timelines, weather, material availability, and other factors outside our control. We will communicate schedule changes to you promptly.
Cancellation terms, including any deposit refund policies, are specified in your written service contract. If no contract has been signed, no cancellation fees apply to a preliminary estimate or consultation.
Payment schedules and accepted payment methods are defined in your written service contract. A deposit is generally required before work begins, with the remaining balance due upon completion. Late payments may be subject to interest charges as specified in the contract. Work may be paused if scheduled payments are not received.
By submitting payment, you confirm that you are authorized to use the payment method provided and that the billing information is accurate.
Where required by law, Oakley Deck & Fence will obtain the necessary building permits from the applicable local authority prior to commencing construction. Permit fees are typically included in your written proposal. Any additional fees imposed by the local permitting authority that were not known at the time of the proposal will be passed through to you at cost, with prior notice.
If your property is subject to homeowner association rules that require prior approval of exterior structures, it is your responsibility to initiate and obtain that approval, though we will assist in providing required documentation.
Workmanship warranty terms, if any, are stated in your written service contract. Materials used on your project may carry manufacturer warranties separate from our workmanship warranty. We make no warranties beyond those expressly stated in your signed contract.
The Site itself and its content are provided "as is" without warranty of any kind. We do not warrant that the Site will be error-free, uninterrupted, or free of harmful components.
To the fullest extent permitted by applicable law, Oakley Deck & Fence is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or from services provided under a contract, including but not limited to loss of use, loss of revenue, or damage to property not directly caused by our work. Our total liability for any claim arising from a service engagement is limited to the total amount paid by you for the specific project in dispute.
If a dispute arises between you and Oakley Deck & Fence relating to the Site or to services provided, we ask that you contact us first at estimates@oakleydeckandfence.com so we can attempt to resolve the matter directly. Most issues can be resolved through direct communication.
If a dispute cannot be resolved informally, it will be submitted to binding arbitration in Contra Costa County, California, in accordance with the rules of a mutually agreed arbitration provider. The decision of the arbitrator will be final and binding on both parties.
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action not subject to arbitration will be brought in the appropriate courts located in California.
All content on the Site, including text, images, logos, and design elements, is the property of Oakley Deck & Fence or is used with permission. You may not reproduce, distribute, or use any content from the Site without our prior written consent.
We may update these Terms and Conditions at any time by posting a revised version on the Site with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
If you have questions about these Terms and Conditions, contact us: